Privacy Policy

Last updated: 5. jul 2026.

This policy explains how Superity collects, uses, and protects data when you visit superity.org, submit a contact inquiry, or use our services and client platform.

1. Data controller

The data controller is Superity. Privacy requests: office@superity.org or help@superity.dev.

2. Data we collect

• Information you provide: name, email, phone, contact form message, questionnaire data, and website project materials.
• Account and platform data: login credentials, account settings, and support communication.
• Technical data: IP address, device and browser type, session data, security logs, and basic site analytics.
• Payment data: processed by authorized payment providers; we do not store full card details.

3. Purposes of processing

• Responding to inquiries and preparing quotes.
• Building, hosting, maintaining, and supporting websites and digital services.
• Billing, collection, and contractual obligations.
• System security, abuse prevention, and service improvement.
• Legal compliance (accounting, tax, responses to authorities when required).

4. Legal bases

• Contract performance or pre-contractual steps at your request (e.g. demo, quote).
• Legitimate interests (security, basic analytics, service improvement).
• Consent where required (e.g. optional marketing if explicitly accepted).
• Legal obligation.

5. Data sharing

• We share data with trusted processors (hosting, email, analytics, payments) only as needed to operate the service.
• We do not sell personal data to third parties.
• We may disclose data to authorities when legally required.

6. Retention

We retain data as long as needed to provide services, resolve disputes, maintain records, and meet legal obligations. When no longer needed, data is deleted or anonymized within a reasonable period.

7. Security

We apply reasonable technical and organizational measures (HTTPS, access controls, backups, limited data access). No system is completely risk-free.

8. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, or portability, and withdraw consent where processing is consent-based. Send requests to our contact email; we respond within statutory timeframes.

9. Cookies and analytics

The site may use essential cookies and basic visit analytics. You can limit cookies in your browser settings; some features may not work optimally.

10. International transfers

If data is processed outside your country (e.g. hosting or email infrastructure), we apply appropriate safeguards under applicable law.

11. Policy updates

We may update this policy periodically. The new version will be posted on this page with an updated date.